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Range burner lights then goes out when the knob is released

Very common issue — here is how we diagnose it, which parts are usually involved, and when to call a pro.

  • Very common
  • Professional repair only
  • Pro Range

Symptoms

What you will notice

  • Burner lights while the knob is held in, dies on release

Likely causes

What is usually behind it

  • Flame supervision device (FFD) not being heated enough — knob not held long enoughcustomer technique, check first
  • FFD thermocouple failed or dirtymost common genuine fault
  • Gas tap / valve faultcommon
  • Weak flame due to blocked ports or wrong orificecommon

Diagnostics

How a technician diagnoses it

Our technicians follow the factory diagnostic path for this fault.

  1. 1Every cooktop burner has a safety device that stops gas flow if the flame goes out. It must be overridden by holding the knob in so gas flows and the flame sensor heats up.
  2. 2Instruct: turn the control off, wait one minute, then retry holding the knob in slightly longer.
  3. 3If it still drops out, test the FFD/thermocouple and the gas tap.
  4. 4Service note: if more than one gas tap is faulty, remove and replace only one at a time to avoid mixing up connections.

Safety first

Gas work must be performed by a licensed technician.

Safety & DIY disclaimer

Guides on this site are for information only. Appliance repair involves 240V electricity, gas connections, refrigerant and heavy cast-iron parts — anything you do yourself is at your own risk and can damage the appliance or cause injury. The safe option is to book a qualified technician.

Parts

Parts usually needed

We confirm the failing part with diagnostics before replacing anything.

Coverage

Appliances affected

Keep reading

Related AGA problems

Frequently asked questions

Can I fix this myself?

Professional repair only. This fault involves gas or 240V electrical components — diagnosis and repair should be done by a licensed technician.

How much does it cost to fix this issue?

Every visit starts with diagnostics and a written estimate — the diagnostic fee applies toward your repair when you proceed. We never start work without your approval.

Not sure? We diagnose first.

Book a diagnostic visit — you get a written estimate before any work, and the diagnostic fee applies toward your repair.

Mon–Sun 8:00AM–8:00PM

Independent service company — not affiliated with or authorized by AGA / AGA Rangemaster (Middleby). We repair out-of-warranty AGA appliances.