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Induction hob will not detect the pan / E6 cookware fault

Common issue — here is how we diagnose it, which parts are usually involved, and when to call a pro.

  • Common
  • Try this first, then call a pro
  • Pro Range
  • Rangetop
  • Cast Iron Range

Symptoms

What you will notice

  • Zone will not start
  • E2 or E6 on an AGA ERA
  • Buzzing or noise from the pan
  • Intermittent power delivery

Likely causes

What is usually behind it

  • Cookware not suitable for induction or of poor qualitymost common
  • Pan base too small or warpedcommon
  • Normal induction noise mistaken for a faultnot a fault

Diagnostics

How a technician diagnoses it

Our technicians follow the factory diagnostic path for this fault.

  1. 1Test with known-good induction cookware before any teardown.
  2. 2Explain normal behaviour: noise from the pan is normal, most noticeable at high power settings or with five pans running simultaneously; the type of pan also contributes.
  3. 3Warn the customer that continued use of unsuitable cookware may cause serious damage to the induction hob.

Safety & DIY disclaimer

Guides on this site are for information only. Appliance repair involves 240V electricity, gas connections, refrigerant and heavy cast-iron parts — anything you do yourself is at your own risk and can damage the appliance or cause injury. The safe option is to book a qualified technician.

Coverage

Appliances affected

Keep reading

Related AGA problems

Frequently asked questions

Can I fix this myself?

Try this first, then call a pro. You can try the basic checks listed on this page; if the symptom returns, book a diagnostic visit.

How much does it cost to fix this issue?

Every visit starts with diagnostics and a written estimate — the diagnostic fee applies toward your repair when you proceed. We never start work without your approval.

Not sure? We diagnose first.

Book a diagnostic visit — you get a written estimate before any work, and the diagnostic fee applies toward your repair.

Mon–Sun 8:00AM–8:00PM

Independent service company — not affiliated with or authorized by AGA / AGA Rangemaster (Middleby). We repair out-of-warranty AGA appliances.