# Induction hob will not detect the pan / E6 cookware fault

> Induction hob will not detect the pan / E6 cookware fault: symptoms, likely causes and how a technician diagnoses it. Common AGA issue. Mon–Sun 8:00AM–8:00PM. Call or text 206-427-7323.

Common issue — here is how we diagnose it, which parts are usually involved, and when to call a pro.

**Common** · Try this first, then call a pro

## What you will notice

- Zone will not start
- E2 or E6 on an AGA ERA
- Buzzing or noise from the pan
- Intermittent power delivery

## What is usually behind it

- Cookware not suitable for induction or of poor quality (most common)
- Pan base too small or warped (common)
- Normal induction noise mistaken for a fault (not a fault)

## How a technician diagnoses it

1. Test with known-good induction cookware before any teardown.
2. Explain normal behaviour: noise from the pan is normal, most noticeable at high power settings or with five pans running simultaneously; the type of pan also contributes.
3. Warn the customer that continued use of unsuitable cookware may cause serious damage to the induction hob.

## Appliances affected

- [AGA Elise](https://aga.repair/aga-elise-repair)
- [AGA ERA](https://aga.repair/aga-era-repair)
- [AGA Mercury](https://aga.repair/aga-mercury-repair)
- [AGA Professional](https://aga.repair/aga-professional-repair)

> ⚠️ **Safety & DIY disclaimer:** guides on this site are for information only. Appliance repair involves 240V electricity, gas connections, refrigerant and heavy cast-iron parts — anything you do yourself is at your own risk and can damage the appliance or cause injury. The safe option is to book a qualified technician.

## Related AGA problems

- [AGA oven door rope seal worn — heat loss, poor cooking, hot fascia](https://aga.repair/aga-door-rope-seal)
- [AGA oven or hotplate element failed (no heat / reduced heat)](https://aga.repair/aga-element-open)
- [Gas oven will not heat — bake ignitor glows but the gas valve never opens](https://aga.repair/aga-range-bake-ignitor-weak)

## Frequently asked questions

### Can I fix this myself?

Try this first, then call a pro. You can try the basic checks listed on this page; if the symptom returns, book a diagnostic visit.

### How much does it cost to fix this issue?

Every visit starts with diagnostics and a written estimate — the diagnostic fee applies toward your repair when you proceed. We never start work without your approval.

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## Book a repair

- Call or text: 206-427-7323 (Mon–Sun 8:00AM–8:00PM, Pacific Time)
- Book online: https://aga.repair/contact/
- Email: service@aga.repair
- Service at your home across the Seattle–Tacoma metro, WA. Diagnostic fee applies toward your repair.

Independent service company — not affiliated with or authorized by AGA / AGA Rangemaster (Middleby). We repair out-of-warranty AGA appliances.